At Northern Suga, we want to ensure that your gourmet treat orders are processed and delivered to you in a timely manner. Most orders are processed within 24-48 hours, and we strive to ship them out within 1-2 business days, unless it is a large order. However, during holidays or peak seasons, please allow for additional processing time due to increased demand.

It's important to note that shipping rates may be subject to change if our shipping providers impose any fee increases, such as holiday surcharges. We will do our best to inform you of any such changes and provide transparent communication regarding any adjustments to shipping costs.

PLEASE NOTE: We are currently offering shipping via Economy Ground for popcorn only. Also, our location has moved and we now have local pickup out of our new location inside the mall near Chosen Fitness.

For any questions or assistance regarding your shipment, please feel free to contact us via email at northernsuga@gmail.com or by calling us at (864) 314-8559.

We value your satisfaction and will make every effort to ensure your orders are processed and delivered promptly. Thank you for choosing Northern Suga for your gourmet treats, and we appreciate your understanding of our shipping and delivery policy.